Shop Now Why can’t I hear anything?
Remember: Pressing too hard will block out all sound!
Help Tips:
– Are eartips in ear canal properly? The eartips should pointed slightly away from your body.
– Try using them in the other direction. Is the fit better?
– Do the metal binaurals feel twisted in your ears? Hold both the binaurals/eartips in your hands, pointed away from your body, gently push them away from you to align, using equal pressure. Is the fit better?
– When you tap on the diaphragm, does it make a drum sound? If not, your diaphragm is loose. Tighten by holding head and turning Retaining Ring clockwise.
– Are the diaphragm and retaining ring still attached to the head of your scope? If not, see Tubing & Parts for replacements.
– Are you in a noisy environment? Place entire palm over headpiece and apply the correct pressure using the palm of your hand.
– Is pressure too light, allowing ambient noise to come in under the head?
This post is also available in: Spanish
