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Shop NowFrequently Asked Questions
Binaurals should point toward your nose and eartips should seat fully and comfortably into your ear canal opening.
Hold scope head between your thumb and middle finger. Apply (or release) pressure using index finger of the same hand. Use LIGHT pressure to start. Pressing too hard will block sound.
For the Neonatal model, hold the TUBING between your thumb and middle finger, very gently adjust pressure using your index finger where the tubing joins the head. Use either method described above depending on size of the patient.
To hear HEART sounds (low frequencies) start with very LIGHT pressure.
To hear LUNG sounds (high frequencies) apply FIRMER pressure.
Use MEDIUM pressure for taking blood pressure readings.
In noisy environments, you can cup your hand over the headpiece. Be careful not to press too firmly, as too much pressure can block out all noise.
Remember: Pressing too hard will block out all sound!
Go through this checklist to see what needs repair:
– Remember: Pressing too hard will block out all sound! Try lighter pressure.
– Are eartips in ear canal properly? The eartips should point away from your body.
– Try using them in the other direction. Is the fit better?
– Do the metal binaurals feel twisted in your ears? Hold both the binaurals/eartips in your hands, pointed away from your body, gently push them away from you to align, using equal pressure. Is the fit better?
– When you tap on the diaphragm, does it make a drum sound? If not, your diaphragm is loose. Tighten by holding head and turning Retaining Ring clockwise.
– Are the diaphram and retaining ring still attached to the head of your scope? If not, see Tubing & Parts for replacements.
– Are you in a noisy environment? Place entire palm over headpiece and apply the correct pressure using the palm of your hand.
Our Classic model is typically recommended for hearing impaired or mature medical professionals. If you have high or low frequency hearing loss in either ear or have BAHA or cochlear implants, you should try our Classic Model.
About the Classic Model
Each tube on the Classic model conducts sound directly into each ear. There is no joint or “V” split to impede the sound as with single tuble assemblies. The Classic stethoscope model has an external spring binaural (metal exposed under the chin verses being imbedded in the PVC tubing) and one head with 2 stems that attaches to 2 seperate tubings. Three clamps keep the tubing aligned. The Classic is available in all sizes: Adult, Pediatric, Neonatal and MaxiScope.
Why should I try a Classic?
If you say, “My scope doesn’t sound the way it used to.”
If you have high or low frequency loss in either ear.
If you have BAHA or cochlear implants. (In-the-ear hearing aids must be removed to use an UltraScope.)
When is the Classic not for you?
Many people find assessments with the UltraScope UA single tubing model to be far superior to what they experience with their existing scope.
Customers shopping for an electronic scope have told us that the UltraScope UA model worked as well or better for them.
The sound of 2 tubings rubbing together is annoying to a listener with good hearing. That is a sure sign to stay with the UltraScope UA model.
Don’t just take our word for it, check out the Testimonials from our customers!
For all the above reasons we cannot guest which model will best suit a customer. Most Classics are painted per request so please allow extra manufacture and shipping time. Or call to see what is in stock for faster shipping.
– Use an alcohol wipe to clean the head, diaphragm, and retaining ring only. Please DO NOT soak any part of your stethoscope in liquid.
– A cloth dampened with water and antibacterial soap can be used to clean any part of your UltraScope. Wipe well with a damp cloth until all soap is removed. Dry completely.
– The tubing can be “shined” with a cloth sprayed with non-solvent or non-petroleum distillate polish such as Pledge.
Normal usage may loosen the retaining ring and eartips. Check your scope before use.
Most repairs are covered under our Lifetime Warranty, please see other Frequently Asked Questions for troubleshooting. If your scope does need repair, please visit the Order Parts section and select the replacement items you need. If you have any questions regarding your stethoscope parts or tubing, please call us at 800-677-2673.
We can replace or exchange unengraved stethoscopes purchased directly through us for the cost of shipping and handling. If you want to upgrade to a Duo or Trio, that will be an additional charge depending on what you need. Please call our Customer Service department at 800-677-2673 for more information. If you ordered through a vendor, please contact that company about their policies.
We do not have a storefront. UltraScope, Inc. only sells directly online and distributes our stethoscopes. You can locate online and in-store vendors both in the U.S. and International on our website.
No. Because of rising shipping charges, we only directly ship inside the U.S. However, we do have several international distributors that are more cost effective for our international customers. Look for one in your country on our International Vendor page.
Most of our models are 6 oz. and under. To find a specific model’s weight, please visit our Specifications page for UltraScope or MaxiScope.