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I'm sorry you haven't had the experience we want for all of our customers here at Ultrascope. Would you mind dropping a message to us in the form on this page? I'm one of the owners, and we review all of these submission to continually improve our product and company.
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+1 (877) 633-8688
Mon - Fri 9-5 EST
Or reach us via email at support@Ultrascopes.com
Help us improve your experience and for future customers. Thanks! A member of our team will reach out as soon as we can.