Return Policy

Engraved UltraScopes or MaxiScopes are non-returnable.

An UltraScope or MaxiScope stethoscope, purchased direct from UltraScope can be returned within 30 days of purchase. In order to receive a refund, your item must be in new condition. Returns may be subject to a 15% restocking fee. Shipping fees are non-refundable. Upon receipt of your return we can issue your refund or exchange.

To ensure faster processing of your return/refund please include the following:
  • Original Order Number
  • Name
  • Phone Number
  • Return Mailing Address
  • Email address for tracking information
  • Short explanation of the problem and if you would like an exchange or refund.
Return Address:

UltraScope Returns
2401-C Distribution Street
Charlotte, NC 28203

If you have any further questions, please feel free to contact us.

If you ordered through an UltraScope Authorized Dealer, please contact that company directly about their policies.